Shipping Policy

Last Updated: July 2026

At NUQSH, we are committed to delivering your order safely, efficiently, and on time. Every order is carefully processed and securely packaged before dispatch to ensure your products arrive in excellent condition. This Shipping Policy explains how your order is processed, shipped, and delivered across Pakistan.

Order Processing

Orders are typically processed within 1–2 business days after they have been confirmed. As NUQSH currently operates exclusively on a Cash on Delivery (COD) basis, certain orders may be verified through a phone call, SMS, email, or WhatsApp before dispatch. Orders that cannot be verified may be cancelled to maintain the security and accuracy of our order process.

During public holidays, promotional campaigns, or periods of high order volume, processing and dispatch times may be slightly longer than usual. We appreciate your patience in such circumstances.

Shipping & Delivery

NUQSH currently delivers across Pakistan.

Most orders are delivered within 2–5 business days in major cities and 3–7 business days in remote areas. These delivery estimates are provided as a guide and may occasionally vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Once your order has been dispatched, tracking information will be shared whenever available so you can follow the progress of your shipment.

Shipping Charges

We are pleased to offer Free Standard Shipping on all orders of PKR 999 or above anywhere in Pakistan.

For orders below PKR 999, the applicable shipping charges will be displayed during checkout before your order is confirmed. There are no hidden shipping fees.

Cash on Delivery

NUQSH currently accepts Cash on Delivery (COD) as its only payment method. Payment is collected by the courier at the time of delivery.

To help us maintain an efficient delivery service, customers who repeatedly refuse confirmed Cash on Delivery orders without a genuine reason may have future Cash on Delivery orders declined or be required to use an alternative payment method if one becomes available in the future.

Delivery Delays

While we always strive to deliver orders within the estimated timeframe, occasional delays may occur due to factors beyond our control, including severe weather, public holidays, courier network disruptions, or unexpected increases in shipping volume.

If your order is significantly delayed, our team will make every reasonable effort to keep you informed and assist you throughout the delivery process.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or if you receive an incorrect item, please contact us within 48 hours of receiving your parcel. We will review your request in accordance with our Refund, Return & Replacement Policy and work to resolve the matter as quickly and fairly as possible.

Contact Us

If you have any questions about shipping or require assistance with your order, we're here to help.

NUQSH

Email: info@nuqsh.co

Phone / WhatsApp: +92 326 7873873