Privacy Policy

Last Updated: July 2026

At NUQSH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information that you voluntarily provide, including your name, email address, phone number, shipping address, and any information you choose to share when contacting our customer support team.

Our website is hosted on Shopify, which provides the e-commerce platform that enables us to securely offer our products and services. As part of operating our store, certain technical information may also be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring website, and general browsing activity.

This information helps us operate our website efficiently, improve your shopping experience, and maintain the security of our services.

How We Use Your Information

The information we collect is used to process and deliver your orders, verify Cash on Delivery (COD) purchases, communicate with you regarding your order, provide customer support, improve our website and services, detect and prevent fraudulent activity, comply with legal obligations, and respond to your enquiries.

Where you have chosen to receive marketing communications, we may also send updates about new product launches, exclusive offers, skincare tips, or promotional campaigns. You may unsubscribe from these communications at any time.

NUQSH does not sell, rent, or trade your personal information to third parties.

Cookies & Analytics

Like most modern e-commerce websites, NUQSH uses cookies and similar technologies to improve website functionality, remember your preferences, enhance security, and provide a better browsing experience.

We also use technologies provided by trusted partners, including Meta, to understand how visitors interact with our website, measure the effectiveness of our advertising campaigns, and deliver more relevant advertisements on platforms such as Facebook and Instagram.

These technologies may collect limited information about your interaction with our website, including pages visited, products viewed, time spent on the website, and general browsing behaviour. This information helps us improve our website, enhance our services, and provide a more personalised shopping experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of the website.

Sharing Your Information

To operate our business effectively, we may share limited personal information with trusted third-party service providers who assist us with website hosting, order processing, shipping, customer support, analytics, and advertising.

These service providers receive only the information necessary to perform their services and are expected to protect your information using appropriate privacy and security standards.

We may also disclose information where required by applicable law or where necessary to protect the rights, property, or safety of NUQSH, our customers, or others.

Data Security

Protecting your personal information is important to us. We implement reasonable administrative, technical, and organisational safeguards designed to protect your information against unauthorised access, disclosure, alteration, misuse, or destruction.

While we continuously work to maintain a secure environment, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security, although we take appropriate steps to minimise risk.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, maintain business records, and enforce our agreements.

When personal information is no longer required, it is securely deleted or anonymised where reasonably practicable.

Your Privacy Rights

You may contact us at any time to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your personal information where legally permitted, or enquire about how your information is processed.

We will make reasonable efforts to respond to legitimate requests within an appropriate timeframe and in accordance with applicable laws.

Children's Privacy

NUQSH does not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete that information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or industry practices. Any updates become effective immediately upon publication on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact us.

NUQSH

Email: info@nuqsh.co

Phone / WhatsApp: +92 326 7873873